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Our Guarantee to You |
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Handmade Pink Sapphire and Diamond Pendant |
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If
you let us examine your purchase every six months, allow us to
service your jewellery, and take normal care of your purchase,
we will guarantee it FOR LIFE, FOR FREE.
Daniel Prince of London is committed to ensuring your absolute
satisfaction. We want you to be delighted with the quality and
craftsmanship of our jewellery, the value for your money, and
the level of service you receive.
When you purchase from Daniel Prince of London, we promise to
stand behind everything we sell:
• We guarantee the quality of our merchandise for life.
• We guarantee to repair or replace - at our expense - any
item found to be defective due to original workmanship.
• We guarantee to replace - at our expense - any gemstone
lost due to a mounting defect.
• We promise to provide you with high-quality styles and
designs in jewellery.
• We guarantee that every loose diamond we sell is graded
in accordance with Gemological Institute of America (GIA) standards.
This means that if you take your purchase to an independent appraiser,
it will meet - or exceed our grading.
• We guarantee that all gold jewellery is at least 18K or
higher and is hallmarked "750" assuring its quality.
• We guarantee that all platinum jewellery sold is 95% pure
platinum and is hallmarked "950" assuring its quality.
• We guarantee that every diamond and gemstone we sell is
genuine - not created in a lab.
• We promise to support all practical moves to eliminate conflict diamonds and we will only use suppliers that can confirm that the diamonds they supply are in accordance with the Kimberley process.
• We promise to make purchasing jewellery from Daniel Prince
of London an enjoyable, hassle-free experience.
• We promise to deliver excellent customer service in answering
your questions and providing knowledgeable assistance.
• We promise to satisfy you completely, because we value
your patronage today, and we look forward to serving you in the
future. |
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About Daniel Prince: Privacy Policy |
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